Member FAQs

Brooklands Museum is a registered charity. Your support helps us to take care of our 32-acre site, our track which is a schedule monument, and over 50,000 objects in our collections. It also supports our award-winning education programme, the Brooklands Innovation Academy, which welcomes over 16,000 students each year to be inspired by a future in STEM. By being a Member, you are making a valuable contribution. We depend on the generosity of Members and supporters to continue inspiring people to shape the future through Brooklands' history of innovation and endeavour.

We recommend you pre-book your tickets online, especially on busy event days and during the school holiday periods. Spontaneous visits when you haven’t pre-booked are always welcome.

We will dispatch your welcome pack and Membership card(s) within ten working days of you purchasing the Membership.

If you are renewing a Membership your card(s) will be dispatched within ten working days of your renewal fee being made. 

Don’t worry, we can get a replacement card to you. Contact the Membership Team directly on 01932 857381 ext. 226 Monday-Friday 9am-5pm or email members@brooklandsmuseum.com. 

Replacement cards cost £5 - this covers the costs of cards and postage.

If you wish to upgrade, change contact details, change payment type or pause your Membership please email members@brooklandsmuseum.com with your Membership number as well as contact information. Alternatively call 01932 857381, ext. 226, Monday-Friday 9am-5pm.

Your support means so much to us and is vital to our continued commitment to preserve our collections and heritage. There are many ways you can support Brooklands Museum such as making a one-off donation, leaving a Legacy or becoming a Volunteer. Find out more.

If you are a UK taxpayer you can also sign a Gift Aid declaration which allows the Museum to claim money from the UK Government on your Membership fee.

Gift Membership vouchers need to be redeemed to begin your Brooklands Membership. Your Membership needs to be redeemed within a year of the gift voucher being purchased. Once redeemed, your Membership will last for one year.

To use the price of your Museum ticket against a Membership please sign up here

Club Members received additional parking benefits. See here for details.

Of course! Your new Membership card(s) will be dispatched within ten working days of your renewal fee being made. If they have not arrived before you wish to visit, please feel free to show admissions staff any proof of purchase you may have (order confirmation email, digital or physical receipt or temporary membership form).

The Club Bar is a benefit of the Club Level Membership. Club Members can use the bar during opening hours; Thursday-Sunday from 11:00 for drinks and cake, 12:00-14:30 for lunch and drinks, afternoon cream tea and cakes are available until 16:00.

If you are not a Club Member but would like to access the bar you can upgrade your Membership by emailing members@brooklandsmuseum.com including your Membership number as well as contact information. Alternatively call 01932 857381, ext. 226, Monday-Friday 9am-5pm.

Yes! Events organised by the Museum are included. Additional charges may apply for third party and smaller organised events.

Please contact the Membership office by emailing members@brooklandsmuseum.com alternatively please call 01932 857381 ext. 226 Monday-Friday 9am-5pm.